Outbound sales

CEC saves time for outbound sales and telemarketing

Outbound sales have never been this easy or automated!

It's all about the dialer

No more manually made phone calls

When you need to make a lot of phone calls all manual work cost money. With our dialer you set everything up to be automated for your agent. Save time and money, use CEC’s dialer.

Handel everything from admin view

Use the dialer to automate outgoing phone calls.
Make it even easier to use the dialer with the help of our Contact Management module.
Upload or create call lists with the Contact Management module.
Create queues and organise your outbound sales calls with our routing system.

Contact lists & queues

Your agents are your main resource

Manage and coach your workforce

We can integrate almost any workforce management system you want. Also use modules like Eviexa and Insight to coach your people.

CEC logo illustration
Integrate a workforce management system to manage the schedule.
Follow your agents historical progress in Insight. All the data is there.
Insight & all the reports you need - Follow your teams occupancy level in the Occupancy report.
Eviexa - Get feedback from your customers and coach your people based on that.

Create your own reports in Power Report.

Buy CEC

Do you have enough information to take the step to buy the CEC solution? Then Click here!

Book a meeting

Do you have questions about the CEC solution? Then contact us to book a meeting to discuss CEC!

Book a demo

Maybe you just want to look at a the system? Then click here to book a demo!

milvik bima

“BIMA / Milvik uses Connectel software in 3 of our African markets. We have over 500 call centre agents operating on Connectel platform to manage incoming customer service call and outbound telesales. Connectel’s platform has robust queue/campaign/user management capabilities. There is strong development team continually working on platform upgrades. Also good knowledge sharing via their wiki site and tutorials. Connectel is very invested in helping us succeed.”

Russel – Africa Head of Operations @BIMA/Milvik